The Oceanside Watershed Protection Program is dedicated to sustaining and improving water quality in Oceanside rivers, creeks, lagoons, sloughs and the Pacific Ocean. Studies have shown that materials such as litter, fertilizers, pesticides, and bacteria are causing water pollution. These materials can travel down the storm drain system from water runoff and illegal dumping.

Over irrigation is a violation of City Ordinance and State Law.

Watershed Protection Program and Code Enforcement Staff actively investigate reports of landscape irrigation runoff, illegal dumping, and other storm drain pollution concerns. Residents and businesses are encouraged to report any incidents of stormwater pollution at once to help protect water quality and public health in Oceanside. There are several ways to report a storm water incident:

Call:

• Oceanside Customer Care: (760) 435-4500
  After hours, holidays, and on weekends, these calls will be answered through the Oceanside Police Department.
• County of San Diego Department of Environmental Health: (888) 846-0800
  This hotline is answered Monday through Friday, 8:00 am – 5:00 pm and provides a voice mail message for 24-hour public access in both English and Spanish.

Email: CustomerCare@oceansideca.org

Online: My Oceanside Online Service Request Portal

Mobile App via My Oceanside: My Oceanside Online Service Request Portal. Select the “Submit New Request Here” option on the My Oceanside App and choose “Storm Water Pollution.”

Be prepared to provide the information listed below. Your personal information will be kept confidential. The Clean Water Program thanks you for your commitment to protecting water quality in Oceanside rivers, creeks, lagoons and the ocean.

Please report the following items:

• Date of Incident
• Time of Incident
• Reporting Party Information (Your information will be kept confidential.)
  • Name
  • Address
  • City
  • State
  • Zip Code
  • Home Phone No.
  • Cell Phone No.
  • Email Address
• Problem
  • Over Irrigation/Broken Irrigation
  • Spills/Dumping
  • Power Washing
  • Yard Waste/Landscape Activity
  • Street/Driveway Washing
  • Leak Repair
  • Watering Time
  • Shut Off Nozzle
  • Follow Up
• Incident Location
  • Street Number
  • Street Name
  • Cross Street
  • Other Details
• Location Type
  Select type of location from the following:
  • Residential
  • Commercial Business
  • Industrial Business
  • City Facility
• Incident Details
  Please provide detailed information about the incident you are reporting. If possible, please attach a photograph to your report.